Based on 2 submissions across Aotearoa — Full-time Permanent roles only
Provides frontline helpdesk support, resolving hardware, software, and network issues for users. Sets up equipment, manages accounts, and escalates complex problems to specialists. Keeps New Zealand organisations' technology running day to day. The role is a strong first step into IT, building hands-on experience across hardware, software, and networking. Clear communication and systematic troubleshooting define the difference between a good and a great support analyst. The role builds the fundamentals that nearly every IT specialisation stands on. Analysts who write things down and learn the business around them move up into infrastructure and security roles.
Base salary + bonuses, based on 2 submissions
Based on 2 anonymous submissions
Across 2 anonymous submissions, the median total salary for a IT Support Analyst in New Zealand is $63,000 per year. Total remuneration ranges from about $62,200 (10th percentile) to $63,800 (90th percentile).
A full-time median of $63,000 per year compares with the NZ minimum wage of $49,816 per year and the living wage of $62,192 per year.
Median pay by experience: Junior (0-2 Yrs) $64,000.
Based on 2 submissions
Median salary progression